Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
I am a happy owner of a Katana Jr. and I just acquired the GT2 Tomahawk. What a remarkably light gimbal, but so sturdy and made to the highest standards. I put it on my PMG BH50c60 Ball Head. It works with the ball head seamlessly. I highly recommend this combination. No Wimberley sidekick for me anymore! I love ProMediaGear too much. The GT2 is making its first big trip for elk in three weeks. I know it will preform admirably.
Hi Donna,
Wow, that's an awesome set up! Thank you for writing a review and for your support with our products!
Thank you,
Noel | ProMediaGear
I have been using the Tomahawk GT2 on a monopod and I have to say, it’s brilliant. I was expecting the off-axis position of the camera to be an issue but it’s not. The tension controls give me a lot of control and the side mount takes off more than half a kilogram compared to the Katana Jr (also a brilliant piece of kit). The side mount actually makes this setup with a monopod, pro body and large telephoto lens very easy to carry over my shoulder while hiking longer distances. Everything is silky smooth and a pleasure to shoot with. I’m very pleased with my investment.
I highly recommend the GT2 Tomahawk. It is quality: light weight, smooth and well made. Because of its design it has replaced a Wimberly MonoGimbal Head. Keep up the good work PMG.
The GT2 Tomahawk has an excellent design, sturdy construction, and so light! This amazing tool makes me excited just looking at it. It has become my super favorite piece of gear. It's nice to be able to use it with a ball head! Thank you Pro Media Gear.
Delighted with my purchase! Quality is outstanding, service great and I'm happy to support a US based company!