Contact Us

We are here to help

Do you have a new product suggestion? Are you having trouble using our products? Do you need help in placing your order? or do you need someone to talk to?

ProMediaGear is  here to help you.

Let us know your concerns regarding ProMediaGear products or anything in particular. We will try our best and answer your questions within one business day. This excludes weekends and holidays of course.

For a swift solution to your query, make sure to message us all the important details such as order number, item, or camera model. These details makes it easier for us to provide you your needed answer.

Please check your inbox after one business day. If you do not see our answer there, it might have gone into the SPAM folder.

You may also contact us via our phone number: 

US: 708-263-4443 or 888-413-3332 (Toll Free)
EU: +44.20.3598.4755

Feel free to send us an SMS at (708) 608-0056 and we'll respond as soon as possible.

Our sales support are ready to serve you from Monday to Friday, 8:00AM to 5:00PM CST.

If you cannot reach us, feel free to leave a voice mail and we will get back to you as soon as possible.


Thank you for trusting ProMediaGear - makers of fine photography gear.
ProMediaGear shop directions

Planning to drop by?

Hello! We accept walk-in clients if you want to drop by and pick up your order instead.

Just make sure to send us a message or give us a call before visiting as we do not have a physical store at the moment and space is limited.

Our location:

16555 108th Ave, Orland Park, IL 60467, United States