Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
Bought the PASL3 with a dedicated camera plate for my R5. I wanted to add the pin of my Spyder belt holster and an SS2 quick release plug.
The spyder pin fits very well, so I can use the PMG plate with a spyder holster instead of a spyder plate plus a peak design arca plate. So far,so good!
However :-) ; the holes for the pin and the SS2 connection are very close together. I cannot fit the pin at the same time as the SS2 plug.
I can still mount the SS2 plug on the camera plate but that prevents me from using the camera/grip in portrait mode.The plug is in the way then, pushing into the palm of my hand.
I have decided to not use the SS2 plug and revert to a short strap to which I can connect the camera strap (Blackrapid with a carabiner).
The perfect solution would be if the PASL3 had the SS2 socket at the opposite side of the pin mount, instead of right next to it.
Maybe in a next version?
Good product and fast delivery
The products I purchased from this company is one of the best choices I ever made! Top notch quality made in US!
Before I switched to ProMediaGear's arca plates the number of devices that I mounted to my camera was nothing short of a mess. I had a Spider holster plate whit a Peak Design plate attached to it to give me quick tripod access as well as to use their hand straps. They system worked, but it defiantly had its downsides. Two different plates with two different screws systems, and universal plates that didn’t fit well. Like I said it was a mess. The new plates from ProMediaGrear fit extraordinarily well on my z6 and D850, but I wanted to utilize some of the gear that I had already purchased. Enter PASL3 Bracket Plate Adapter. The Plate adapter allowed me to use the pin from my Spider system, and the tether from my Peak Design strap; all without adding extra bulk. It fit well on the D850, but wasn’t quite slim enough to fit the Z6 without covering the battery door. All in all I am pleased with my purchase and its ability to help me bridge three different system into a cohesive piece
PASL3 makes using the brackets more easier. Well designed and very strong