Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
For my style of landscape and wildlife photography, leveling with a bowl and half ball is the only way to go. I can’t believe I waited so long to purchase something that completely streamlined and simplified my setup. The ability to stabilize the tripod however I need to, and also be able to throw it up fast if the light is changing without worrying about getting each leg exactly right is a game changer. Let your sticks (mine are TR343 since I am short) be as wonky as they want to be, and still be perfectly level in seconds with this leveling head! Currently being used to watch a nest of wren eggs in our garden.
I ordered this leveling head for my TR344. I didn't expect you'd send me the one with leveling spirit. It's a surprise gift to me. Thanks!!
I recently got the leveling ball for my tripod. Prior to receiving it, I would have to achieve level by lowering a leg or two, in increments, which is not ideal. Now, all I have to do is get close to level with the legs and finish off with the leveling ball. What a time saver! This device is a life saver when trying to achieve level with the Katana Jr. The Jr. has a nice big leveling bubble that is easy to look down on so the leveling ball is a cinch to adjust with. No more wonky horizons when panning. The picture of the eagle that is attached was taken with the Katana Jr. And the leveling ball. I snapped off 10-15 frames before the eagle disappeared and I think at least 3/4 were sharp. I owe a lot to the Katana Jr. and now, also, to the leveling ball.
Thanks for another great product ProMediaGear.
P. S. I have reviewed a number of ProMediaGear products but ProMediaGear does not sponsor me nor have they provided any demo units. I purchased and own the PMG gear I have. All opinions are mine, accurate and honest. So far, every product I have purchased from PMG has met or exceeded my expectations for quality and performance.
Matt
Amazing.
Turely a must have for the GKJr or it’s big brother GK. Speed and ease of set up is a no brainer. Quality machined product, I expect nothing less from PMG. Good job boys! Only drawback we lost the bag hook... :)
