Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
Customer Reviews
This is a great tool! It’s small and compact, great for travel yet strong enough to support my Canon R5 and 100-500 lens. I love the different angles you can get with this!
Looks and feels more significant in person. Very solid and well built. Added a small ballhead to top and also use as a carry stick. Love this tripod!
Fun and handy little addition to my collection- allows for photographing at many angles
The TR01 mini tripod with friction arm is a very useful piece of gear. Tucks into my pack with minimal space and now resides there full time. It's surprisingly stable and will support my gripped D850 with most of my lenses. I use it primarily for low angle shots. It's quicker to setup than my primary tripod. I mainly use it with a small ball head from another manufacturer, which I'm hoping to replace with a PMG head (assuming they come out with a smaller one. A BH25 head would be great... hint hint, PMG). The friction arm just adds to the versatility. The C40 clamp is a welcome addition, rock solid like the C60's on my BH1 and BH50 heads, yet smaller. The Velcro straps are useful for attaching it to branches, fence posts or whatever else is handy. It got a lot of use on a recent trip to Costa Rica, where I couldn't carry much gear in my pack. Thanks again, PMG, for another great product!
You never have to be concerned with quality. Everything PMG makes is quality and this is no different. Pay attention to max supported weight and try different arm configurations to support and balance your rig. It's well worth the money.