Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
Customer Reviews
I love this Handle. It is such a great addition for when shooting handheld with my Godox V1 or Nikon flash. With a flash cord or with the wireless remote. Light weight, and I can put on my Lume Cube Panel for added soft or colored light. So versatile in uses. If you get the second HB2, the lighting options increase. Or with video, the microphone can be added and you have two-handed balance control of the camera. I have the PMG L-bracket on the Z6ii pictured. I pull out the side and it works as the second handle, just not as soft as a second Handle and bracket.
Almost dropped my camera several times due to secure screw coming loose.
Good quality, well build and comfortable to use. Really works as intended.
I purchased this item to use with a flash. I find the design to be elegant, with the black leather wrap and red lacing. Its a solid unit and easily attaches/detaches to the base plate (which also is a pro media piece). The flash attachment piece is well made and will work out well. Pro media gear is very well thought out and engineered. This handle will be attached to my Z9 (w/ PM base plate)
This is a solid handle and was worth the money! I’ve used other handle and they did not provide a solid feel between the DSLR and handle, there was always a little play (loose feeling) between them. The HB2 handle feels like it’s actually a part of the DSLR and it provides the confidence of a secured connection (handle and DSLR feels like one unit instead of an add-on).