Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
Customer Reviews
It took ProMediaGear a while to design and fabricate the PLNZ83X Arca-swiss L-Bracket for Nikon Z8 Mirrorless Camera
Complete L-Bracket with QD Strap Port (includes PLNZ8 + PLX3) but the wait was worth it for me. In the mean time I tried out 2 other vendors but their offering were not as great as ProMediaGear’s (mostly due to lack of expansion rails). The expansion rails allow you to eliminate cable interference while mounting on an Arca Swiss connection in portrait orientation. Also the rubber cap protectors can be fully opened when in an extended mode. The rigidity of the extension rails is really high so you don’t have to worry about flexing even when using a long heavy lens mounted on the camera. Of importance is the addition of the QD Quick Release Plug on the bottom plate. I have also replaced the lens foot on my 100-400mm Nikon zoom so I can rapidly switch from the L-Bracket base to the lens foot using the QD plug. If you purchase this L-Bracket I strongly suggest you look at the QDP1 - QD Quick Release Plug connector as an additional option which works great on a cross shoulder strap rig. I have thought about the offset version but since I it’s my own pocket money here I am very happy with the compromise here. There are much cheaper QD connectors available on Amazon but I personally will not risk allowing my invested camera gear to fly off when hiking. Another accessory I would recommend adding is the CS2 Aluminum Cold Shoe Adapter (be sure to get the anti-rotation pins) to mount other accessories such as a lightning trigger, lights, etc. I have not received any compensation from ProMediaGear for this review and this is my personal opinion based on actual usage hoping this helps other photographers.
